|
History
For centuries, philosophers and other scholars have argued over
the nature of the mind and how it functions-the phenomena of mental
life. But the relatively recent idea of using scientific methods
to resolve such issues was what distinguished modern psychology.
In 1879 Wilhelm Wundt, a professor at the University of Leipzig
in Germany, opened the first laboratory devoted exclusively to the
study of psychology. Experiments were carried out under carefully
controlled conditions to answer basic questions about the human
mind.
Because most of the important first-generation psychologists studied
under Wundt, the new discipline began as a basic science concerned
mainly with laws of conscious experience. However, Hugo
Munsterberg and Walter
Dill Scott, two of Wundt's students who established themselves
in the United States, began to explore the applications of psychological
principles to industrial problems. Both wrote important books on
these applications. Munsterberg was concerned primarily with industrial
efficiency and Scott's (1908) with advertising. Between them they
touched on many of the topics that have occupied I/O psychologists
ever since.
At about the same time that Wundt was trying to describe the general
laws that govern mental life, a British scholar and cousin of Charles
Darwin, Sir
Francis Galton, was studying how people differ from one another
mentally. Coupled with the work of Alfred Binet, the pioneer in
intelligence testing who gave us the concept of IQ (intelligence
quotient), Galton's approach spawned a tradition in psychology that
developed largely in parallel with Wundt's mental science (Hothersall,
1984). It has often been called the "mental testing movement".
Testing for individual differences and doing experiments to discover
general mental principles have remained fairly distinct approaches
in psychology despite periodic efforts to draw them together (Cronbach,
1957). Wundt's mental science approach dominated early psychology
in the United States, but the practical possibilities of testing
are what captured industry's interest. Hence, the individual differences
approach became dominant in early industrial psychology and remained
so for the next several decades.
During this period, Sigmund Freud's theories on the nature and
treatment of mental disorders (and the role of unconscious events
in mind and behavior) were also beginning to attract a great deal
of attention, eventually helping to establish the health-care branch
of psychology (Hothershell, 1984). Still, until nearly midcentury,
psychology remained chiefly an academic discipline rooted in laboratory
research. The industrial and clinical branches were considered peripheral,
trivial and rather suspect offshoots, often lumped together as "applied
psychology".
The evolution of I/O psychology from a minor offshoot to a recognized
specialty within the field can be traced to a number of influences,
but none more important than the two world wars. The demands of
two massive war efforts, each representing dramatic changes in the
doctrine and technology of warfare, called for radical changes in
the management of human resources. Psychologists of all kinds were
summoned to help, and in the course of doing so they discovered
a great deal about the potential applications of their specialized
knowledge and techniques. All branches of psychology made huge advances
under the exigencies of war-an ironic twist of fate for a discipline
pledged to the promotion of human welfare.
Both wars provided massive evidence of the value of testing for
selection and assignment of people according to job requirements.
Naturally, industry recognized the potential applications of these
techniques, and the use of testing increased dramatically after
both wars. In addition, World War II produced important advances
in techniques used to train people, many of which found peacetime
application. Educational, experimental, and industrial psychologists
all contributed significantly to the design of these training programs.
One notable example was simulation training, a technique in which
the basic operations required in a job could be practiced on a replica
of the job's environment without the risks and costs associated
with learning in the actual situation.
In addition to selection, classification, and training developments,
WWII fostered the creation of a whole new field based upon an entirely
different strategy for improving human effectiveness. The essential
idea behind it was that "human error" or poor performance
is not always a matter of incapable or poorly trained personnel,
but often reflects insufficient consideration of human characteristics
in the design of the machines that people must operate. The field
survived the war, and today constitutes a formally recognized as
ergonomics.
In the three decades following WWII, all areas of professional
psychology experienced tremendous growth, and the industrial field
was transformed from a narrow applied specialty with a distinct
emphasis on personnel functions to the multifaceted discipline that
it is today. The official name was changed from industrial to industrial/organizational
psychology in 1973 to reflect the growing influence of social psychology
and other organizationally relevant social sciences.
One final trend in psychology has shaped the I/O field. Since the
early 1900s, psychology has tended to be dominated by one or another
theoretical perspective or kind of explanation (often called a "paradigm")
during any given era. Early on, as we saw, the emphasis was on describing
the general laws that govern conscious experience. Using introspection
as a research tool, psychologists such as Wundt attempted to analyze
and describe the contents of conscious experience (e.g. sensations,
images, feelings) similar to the way a chemists might analyze the
elements of matter. This paradigm was often referred to as structuralism
because of its focus on the structure of mental content. Freud's
work on the unconscious, however, coupled with a growing realization
that much of what happens concsiously occurs for a purpose, shifted
attention to the more dynamic functional properties of mind. From
the late 1920s until the 1940s, therefore, the emphasis was on the
mental and biological underpinnings of functions such as motivation,
emotion, learning, and perception. The primary concern of functionalists
was how humans and other living organisms adjust to their environment.
This school of thought, which constituted America's first unique
paradigm, became known as American functionalism (Hothersall, 1984).
It was a much less restrictive school of thought than structuralism,
a feature that enabled both the individual differences approach
and applied psychology to develop within it. William
James, a Harvard professor who has often been called America's
most influential psychologist and interestingly was the one who
brought Hugo Munsternberg to the US.
Functionalism gave way to another paradigm, behaviorism, under
the leadership first of John B. Watson, and later B.F. Skinner (Hottersall,
1984). Behaviorism held that both the content and functions of the
mind are unsuitable subjects for scientific study because neither
is open to public view. All that can be studied objectively are
the behaviors (responses) that organisms exhibit and the environmental
conditions (stimuli) that control them. In its most radical form,
behaviorism denied the very existence of mind and maintained that
all behavior could eventually be explained in terms of simple stimulus-response
(S-R) laws.
From an applications standpoint, behaviorism focused on ways to
shape or control behavior by manipulating stimulus conditions and
consequences of behavior. Behavior modification ("B-mod")
techniques became popular in clinical, counseling, developmental,
school and even I/O applications, and in various forms remain so
today. However, as a general philosophy, behaviorism never dominated
the I/O specialty as it did the broader field of psychology during
the 1950s and 1960s. That undoubtedly was attributable to I/O psychology's
lack of any theoretical orientation during much of this period and
its heritage in measurement and individual differences.
By the 1970s, the study of mental events, which behaviorism had
all but eliminated from psychology began making a dramatic comeback
thanks largely to the evolution of the computer. Here at last was
a convenient model for how the human mind might work. To function
effectively, the mind must perform many of the same operations as
a computer, such as sensing and interpreting input information,
storing it in various ways, performing logic tests, and selecting
response. Mental functions could be inferred by analogy and cast
into the form of hypotheses that could be tested rigorously in the
laboratory.
The latest paradigm shift is still in full swing. It emphasizes
cognitive processes (thinking) and has touched virtually every corner
of modern psychology, form clinical practice to the basic science
of conscious experience-Wundt's domain.
|
|